Serco Italia SpA

Serco Italia is an Italian company belonging to Serco Group, the public services expert specialising in the delivery of essential public services and managing over 500 contracts worldwide.

In Italy our core business sector is Space, and in particular the Earth observation (EO) domain: we have been providing a wide range of services to the European Space Agency (ESA), national space agencies, institutional governments and the European Commission (EC) for the past 30 years.

Serco’s teams of engineers, technicians and operations specialists support a wide range of space and ground activities: from data archiving and exploitation, data processing; to systems design, operation and maintenance; data production quality control; and the scientific and technical support for EO satellite data exploitation projects.

In addition, as part of our user-facing functions, we provide specialised EO Helpdesk and Service desk as well as 24/7 operations for critical services (e.g.: to manage incoming requests for the International Charter for Disasters).

Our employees also play an important role in supporting prestigious European programmes, such as the EU Copernicus programme, where Serco Italia provides key services for the Sentinels Core Ground Segment and Data Access and for the data dissemination operations to final users.

Serco is also participating in a number of EC H2020 Calls, such as EOPEN (opEn interOperable Platform for unified access and analysis of Earth observatioN data), which aims to fuse Copernicus Sentinel data with heterogeneous big data sources, and MOSES (Managing crOp water Saving with Enterprise Services), which proposes an integrated and innovative water management solution.